Public user surveys are a means of finding out how a space, environment, building or surroundings are being used by people, and to identify who these users are likely to be. The answers provided by user surveys must be relevant to the issues that are important to the design team.

User surveys are also a good way to get feedback on designs before they are built.

The information is collected by asking people questions. A survey form is a handy way of collecting feedback from a number of people.

TY students in Skerries asking other students for feedback on their urban design project, using a simple survey form.

The same students ask local residents a few questions

Architects work best when they have clear information about the site and surroundings and what people want from a project before they begin designing. A user survey of the area is a good way to collect information directly from the people who will be affected by a new project.

Public user surveys enable architects to collect non-biased information from a range of key users to identify possible issues and solutions. It also allows for the quick collection of information generally highlighting community connections, circulation paths, places of interest/disinterest, required functions and facilities.

Guide to making a public user survey:

• As a group discuss the survey topic and think of some survey questions which are clear and easy to understand. For example: What is the favourite part of the school? Why?
  • Make sure to write down all your questions during the discussion.
  • Create a simple chart which will enable you to record all your findings.

• Be sure to ask students of different ages, teachers, parents, canteens staff, building maintenance personnel and visitors to ensure a well rounded survey.
• Record all your answers on your chart.

• Once completed, compile, analyse and convey your findings to your class.

Tip:

• Ask clear, easy to understand questions
• Make sure to ask a wide range of people to ensure your survey is as well rounded as possible.

Sample Questions to get you started:

What is your favourite space in your school? why?
What do you dislike most about your school? why?
What could you do to improve your school? Technology, sustainability, atmosphere, layout…

Materials needed:

• Pens/pencils, markers/colouring pencils
• Paper

Here are some examples of survey forms from other youth projects:

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  Survey forms created by students for architecture projects about their schools. (St. Paul’s Raheny (top left and right) and St. Dominick’s College, Cabra, Dublin (bottom))